Terms of sale — Full report (personalised website audit)

Last updated: 2026-11-13. The Italian version prevails in case of discrepancy.

1. Seller

Salvatore Patti, trading as Talrena / Agent90. Address: via kennedy 17, 92026 Favara (AG), IT. Email: aiworkflowlab.channel@gmail.com. Phone: +393276689407.

2. The service

This is a service: a personalised audit of your accommodation website, carried out by an AI system (Agent90) under the seller's responsibility. The result is delivered as a PDF report of about 3 pages, written in Italian: fixes ordered by impact, steps to carry them out, a «what to do in 30 days» list and a comparison with three competitors on the same checks. It is an informational work plan: not legal, tax or technical advice; it does not modify your website and does not guarantee rankings or bookings.

3. Price and payment

EUR 99 one-off, Prezzo finale: nessun costo aggiuntivo.. Payment in advance by card through Stripe (page hosted by Stripe); we do not store card data.

4. Conclusion of the contract and confirmation

The contract is concluded upon payment. Within one working day we email you a confirmation of the contract with these terms, the withdrawal form and instructions, on a durable medium.

5. Performance and delivery

The service starts only (a) if you expressly ask us in writing to start right away (reply to the confirmation email, with date and time recorded), or (b) after 14 days from the conclusion of the contract. We deliver the PDF by email within 3 working days of the start of the service, i.e. of receiving your website address and the express request (or of the 14 days expiring). One round of clarifications is included within 7 days of delivery.

6. Right of withdrawal (consumers)

If you are a consumer you may withdraw without giving a reason within 14 days of the conclusion of the contract (Italian Consumer Code, art. 52 ff.), by an explicit statement sent to the seller's email; you may use the form below, but it is not mandatory. You may also use the online function Withdraw from the contract here, available throughout the withdrawal period: after you confirm, you receive an acknowledgement of receipt by email, on a durable medium, with the content of your statement and the date and time it was sent. The statement is transmitted directly from the website; if transmission fails the site tells you so and you can withdraw by writing to the seller's email.

• If you withdraw before the service starts, we refund the full amount within 14 days of receiving your notice, by the same payment method.
• If you expressly asked us to start before the 14 days ended and then withdraw, you pay a proportionate amount for what has already been provided up to your notice, compared with the full service (art. 57(3)); we refund the rest.
• If the service has been fully performed at your express request and with your acknowledgment that you lose the right of withdrawal once it is fully performed, withdrawal is no longer possible (art. 59(a)). Payment or sending of the PDF alone does not cause loss of the right.

If the report is not delivered in time you may ask for a full refund. If you buy as a business (with a VAT number), consumer protections, including withdrawal, do not apply.

7. Complaints and dispute resolution

Write to the seller's email: we reply within 3 working days. The EU online dispute resolution (ODR) platform was discontinued on 20 July 2025 (Regulation (EU) 2024/3228).

8. Personal data

We process email, payment data received from Stripe (amount, outcome, email), the website address and your early-start request (with date and time) to perform the contract, handle requests and comply with legal obligations. Details in the privacy notice.

9. Governing law

Italian law. Consumers keep the court of their place of residence.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

To: Salvatore Patti, via kennedy 17, 92026 Favara, email aiworkflowlab.channel@gmail.com
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following service:
Full report — personalised website audit
Ordered on (*) / received on (*): ____________
Name of consumer(s): ____________
Address of consumer(s): ____________
Signature of consumer(s) (only if this form is notified on paper): ____________
Date: ____________
(*) Delete as appropriate.